Terms and Conditions
Welcome to Sustain Roots Top. By using our services and participating in our sustainability programs, you agree to the following Terms and Conditions. Please read them carefully.
1. General
Sustain Roots Top is dedicated to promoting sustainable living, eco-conscious education, and green initiatives. By accessing our website, purchasing our eco-friendly products, or participating in our programs, you accept these terms.
2. Eco-Product Purchases & Workshop Enrollment
When purchasing sustainable products or enrolling in one of our workshops, participants agree to:
- Provide accurate and up-to-date personal and billing details.
- Use our products responsibly and in accordance with provided guidelines.
- Follow all workshop policies and instructions for safety and best learning outcomes.
3. Payments and Refunds
Payments
- All product and workshop fees must be paid in full at the time of purchase.
- Accepted payment methods include credit/debit cards and direct bank transfers.
Refund Policy
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Eco-Product Purchases: Refunds are available within 14 days of purchase if the product is unused and in its original packaging.
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Workshops & Sustainability Programs: Cancellations made at least 48 hours in advance are eligible for rescheduling but not refunds.
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Digital Sustainability Courses: No refunds are available for online courses once accessed.
4. Health & Safety
- Participants must ensure they are in suitable physical condition for hands-on sustainability workshops, such as gardening or eco-construction.
- Sustain Roots Top is not liable for injuries sustained during events unless caused by direct negligence on our part.
- Proper safety gear (if required) must be worn during relevant sustainability activities.
5. Use of Facilities & Materials
- Participants must treat all sustainability tools and shared equipment with care.
- Any damage caused due to misuse of tools or materials may result in additional charges.
- Unauthorized duplication or distribution of course materials is strictly prohibited.
6. Privacy & Data Protection
We value your privacy. Please refer to our Privacy Policy for details on how we collect, store, and use your personal data.
7. Governing Law
These Terms and Conditions are governed by the laws of British Columbia, Canada. Any disputes will be resolved in Vancouver courts.
8. Modifications
We reserve the right to update these Terms and Conditions at any time. Changes will take effect immediately upon posting on our website.
9. Contact Us
For inquiries regarding these Terms and Conditions, contact us at:
📍 1615 Robson St, Vancouver, British Columbia, V6B 3K9, Canada
📧 info@sustainrootstop.com
📞 +1 604-668-8524